Free Shipping and Postage.
Purchases made with an order value of £35.00 or greater will receive FREE POSTAGE AND PACKING.
( Applies to deliveries within Mainland UK Only.)
All our products are shipped discreetly in a brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a tracked service. This means goods will not be left on the door step or with neighbours.
Orders that do no qualify for Free Postage and packaging (under £34.99 or less)will be charged at the following rates:
Royal Mail 48 hour Tracked £5.00 for up to 2Kgs
If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up.
After 7 days the parcel then returns to us. Delivery takes 1-3 days. .
DPD Classic Next Day £6.00
For large parcels- Delivery service with a 1 hour delivery window - Weight up to 30kg per parcel.
(Deliveries are between 8am-6pm Mon-Friday). Includes a Text/email notification.
* Non delivered parcels for the UK will be returned after 3 delivery attempts and an additional charge will apply of £6.00 plus vat. You will receive texts and email notifications and also calling cards.
Southern Ireland:- Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are sent via Parcel Force International. Delivery takes 3-5 days.
Please email us for a postage quote.
Europe:- We Deliver to 16 European countries.
Goods are dispatched by Royal Mail Recorded delivery if the parcel weighs less than 2kg.
Up to 1Kg =£11.55, Up to 1.5Kg =£14.25, Up to 1.9Kg= £16.45
Parcels over 1.9kg in weight and up to a maximum weight of 30kgs will be sent by DPD International. Postage differs according to the destination.
Europe Group 1- Belgium, Luxemburg, Netherlands and Poland £7.50
Europe Group 2- Austria, Denmark, France and Southern Ireland £9.10
Europe Group 3- Spain and Sweden £10.80
Europe Group 4- Italy, Netherlands and Portugal £12.75
Europe Group 5- Bulgaria, Finland and Romania £16.80
Europe Group 6- Norway and Greece £22.60
If your Country is not listed send an email to firstname.lastname@example.org for a delivery quote.
Return or exchange an item - our 100% money back guarantee.
If you are not completely satisfied with your purchase, simply return the item to us in its original
condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation.
We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred,
we will exchange the item.
If your item is faulty, we will provide a replacement item free of charge or if requested we can provide
a full refund.
Please note: Goods will only be accepted for return if they are despatched
within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend
that you send the parcel using a delivery service that insures you for the value of the goods.
Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if
they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be in their original condition & packaging.
3. Goods that are not heat sealed in the box are non refundable and non exchangeable, unless faulty.
4. Items supplied in sealed packaging that have been opened are non
refundable and non exchangeable, unless faulty.
5. The goods must be received back within 14 days from the day your customer received their order.
6. Lingerie and items of clothing are non refundable and non exchangeable.
The cost of returning the item to us is your responsibility, it is also advisable
to optain PROOF of POSTAGE for your returns item.
Delivery charges are only refundable where goods are faulty and a refund is made.
Please contact us via the Contact Us page to notify us of any returns or faulty items.
Please enclose details of the item you wish to return and the reason in your message; we will then, if appropriate email you details
of our Allnaughties returns address.